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Floor Preparation & Maintenance

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1. What type of subfloor is needed?
A minimum thickness of 5/8″ plywood or 3/4″ OSB is required.

2. Do I require additional subfloor to install hardwood?

In order to raise the floor to meet an adjoining flooring’s height, in some cases, additional subfloor needs to be added.

3. What humidity levels are recommended in the home?

We recommend that humidity levels be kept as constant as possible. The humidity should be set between 35-45%. A good humidifier is required if you put in wood floors. Do not have the humidity set so high that there is moisture building up on your windows.

4. I have squeaks now under my carpet? How is this remedied?

Once old floor has been removed, an inspection should follow of your subfloor. Inserting screws through your subfloor into your joists can fix most squeaks. Stapling the hardwood every 6 to 9 inches will substantially strengthen your subfloor. Squeaks may reappear at different times of year. Squeaky subfloors cannot be warranted.

5. What goes first, Painting or Hardwood?

If painting is done before installing hardwood, keep some paint on hand for touchups. As the installers are using saws and tools indoors, the potential for wall damage is there.Painting is sometimes easier to touchup rather than having to come back to repair a floor that has been marked up by the painting crews. Painting should be avoided once hardwood is delivered to allow it to acclimatize or during installation due to increased moisture in the air.

6. In what order should we install our new floor coverings?
We are getting hardwood, carpet and tile?

Hardwood, Tile and then Carpet.

7. Should my new cabinets be installed before my new hardwood?

Although it is easier installation if cabinets are not installed, generally there is less damage to the hardwood if the cabinets are installed prior to the hardwood flooring. Make sure the kitchen company knows that you are installing hardwood so they can be prepared.

8. Do my baseboards have to come off?

Yes they do. They are usually raised up from their original place hiding unsightly paint ridges. If removal of baseboards presents special consideration such as in a historical home, a trim molding can be applied to the existing baseboard.

9. Do my casings around my doorframes need to come off?

No. We will undercut your casings and slide our wood underneath to give a clean, finished look.

10. Is there a lot of dust?

Yes.  We charge 30% more to cut outside or in the garage. All crews have dust removal equipment attached to their saws to cut down on dust, but dust is still to be expected, especially if there is floor prep or if a board needs to be cut out of the floor or if we are preparing existing stairs for hardwood treads. (cutting off the bullnose is extremely dusty).

11. What happens if my floor gets wet?

Wipe spills and puddles up as they happen and you will not have any problems with your hardwood floor. If you have a slow leak from the dishwasher or fridge, the boards will start to “cup”. This should go back down with time if the leak is corrected.

12. What can I do to prepare for the installation?

Unless we are doing some of the prep, we would like to see the room cleared out, carpet and baseboards removed and a clean, level broom swept floor.

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